One of the qualities of our company is transparency, for this reason we make a significant investment in a route management and optimization software so that our clients can be informed of the day and time of delivery of their packages to the door of their home or office, after having passed the customs procedure in the country .
This tool allows real-time tracking or tracking of the parcel through a digital platform that is shared via email with the name of TRACK POD to our clients from the moment the units leave for their due delivery process.
The platform delivers a map with the geographical location of the package, the queue number and the time it will be delivered, additionally it allows to communicate with the driver through the platform.
Once the package has reached its destination , the driver will request a receipt signature on his electronic device or he can request a delivery photograph, which will send a PDF document to the customer with the previously requested receipt and the cost of the service.